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Privacy & Refund Policy

We will use your Information to provide products and services to you including fulfilment of your online orders. Your details will be provided to the distribution company for delivery purposes.

 

SCENERRATIC brand is owned by Rambo Productions Pty Ltd ABN 53624827167 and has collected your personal information which may include sensitive information because you have either:

  • downloaded, installed and/or visited our website  scenrratic.com.au on your computer, mobile or tablet device.

  • created an account on the website scenerattic.com.au.

  • purchased products and services from our Website.

  • opted in to receive our newsletter.

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Refund policy

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I have not received my order within 2 weeks. -  If you have not received your order within 14 days, please email linda@ramboproductions.com.au – include your order number, and we will investigate this issue for you.

 

My product was damaged in transit - If the product was damaged during transit, please email linda@ramboproductions.com.au

  • include an image of the damaged product, the order number and date received so we can resolve this issue for you. Any damaged items not communicated within 7 days of receiving the product, we will not be responsible for.

 

I want a Refund as I have changed of my mind – We do not refund for a change of mind. We suggest you give away the item as a gift; it makes a great present for anyone.

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Terms of Service

 

Welcome to our website scenerratic.com.au (Website). By visiting or using the Website including signing up for an account, you agree with Rambo Productions Pty Ltd ABN 53624827167 (Company that owns the brand SCENERRATIC) to be bound by the Terms and Conditions (T&C).

Our Privacy Policy, Refund Policies and Shipping Policies are also incorporated into this T&Cs and you agree to be bound by it.

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​If you have any concerns, you can contact us directly on linda@ramboproductions.com.au

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